Customer Service The Way It’s Supposed to Be

Customer service is a term that gets tossed around rather loosely these days. A lot of companies pay it lip service, but few actually follow through on their promise.

Read about how PenChecks Trust makes customer service a way of life by downloading our free article Putting the “Customer” in Customer Service.

We Built Our Business Around Superior Service

As the largest independent provider of outsourced benefit distribution services and Default/Missing Participant IRAs, PenChecks Trust has a well-earned reputation for delivering outstanding service to our clients. We built this reputation by listening to our customers and figuring out new and innovative ways to help solve their distribution problems.

Our approach to customer service is built around four foundational pillars:

  • Fast response
  • Knowledgeable, well-trained service representatives
  • Respect for your time
  • Flexible solutions to meet your needs

You can learn more about our commitment to customer service and how it drives everything we do by downloading our free article Putting the “Customer” in Customer Service.


Learn more about how PenChecks Trust can simplify your retirement distribution processes.

For thought leadership on the go, be sure to follow us:

linked-in twitter fbook

PenChecks - Save Time, Reduce Risk, and Lower Operating Costs: Call 800.541.3938 or .